Richmond, Virginia

Lead the Office. Support the Team. Keep Quality Patient Care at the Center.

Human Touch Home Health is seeking an experienced Registered Nurse (RN) Administrator to provide operational and clinical leadership for our Richmond, Virginia office.

We are looking for a proven healthcare leader who understands home health operations, knows how to manage people and processes, and can maintain accountability while keeping quality patient care at the center of every decision.

This is not an entry-level leadership position.

Before You Apply: Please Review the Requirements

Candidates must meet the following minimum requirements:

• Active Registered Nurse (RN) license in the Commonwealth of Virginia OR an active multistate/Compact RN license that permits practice in Virginia

• Minimum 3 years of management or leadership experience in Home Health, Home Care, or a closely related healthcare setting

• Experience managing healthcare staff and day-to-day operations

• Ability to work 100% onsite in Richmond, Virginia

• Ability to work Monday through Friday, 8:30 AM–5:00 PM

The schedule and onsite requirements are non-negotiable.

This position is not remote or hybrid.

What We Offer

• Competitive Full-Time Compensation

• Medical, Dental & Vision Insurance

• Paid Time Off & Paid Holidays

• Aflac

• Monday–Friday Schedule

• Stable Full-Time Leadership Opportunity

• Supportive Organizational Leadership

• Professional Growth Opportunities

• Opportunity to Directly Impact Operations, Team Performance, and Patient Care

What You'll Do

As the Home Health Administrator, you will oversee the day-to-day operations of our Richmond office while providing leadership to both clinical and administrative teams.

Responsibilities include:

• Provide daily leadership and oversight of branch operations

• Lead, support, and hold clinical and administrative staff accountable

• Oversee the delivery of quality and compliant home health services

• Work closely with clinical leadership to address patient-care needs

• Monitor census, admissions, staffing, productivity, and overall office performance

• Ensure appropriate coordination between Clinical, Intake, Staffing, Recruitment, Billing, and other departments

• Identify operational barriers and implement effective solutions

• Monitor staffing levels and assist with workforce planning

• Support hiring, onboarding, retention, coaching, and performance management

• Address employee performance concerns appropriately and timely

• Monitor key performance indicators and develop plans for improvement

• Help ensure patients are admitted and staffed in a timely manner

• Address patient, caregiver, employee, and referral-source concerns

• Support quality assurance and performance improvement initiatives

• Maintain survey readiness

• Ensure compliance with applicable federal, state, and organizational requirements

• Ensure company policies and procedures are consistently followed

• Participate in leadership meetings and organizational initiatives

• Promote a culture of accountability, communication, teamwork, and quality care

What We're Looking For

We need someone who can lead, not simply manage a title.

The right Administrator understands how clinical care, staffing, admissions, compliance, employee performance, patient satisfaction, and business operations work together.

Required Qualifications

• Active Virginia RN License OR active Compact/Multistate RN License valid for practice in Virginia

• Minimum 3 years of management or leadership experience in Home Health, Home Care, or a closely related healthcare setting

• Strong healthcare operations experience

• Demonstrated experience supervising and managing employees

• Strong understanding of home health clinical operations

• Knowledge of Medicare home health requirements and applicable regulations

• Strong leadership, coaching, and performance-management skills

• Excellent problem-solving and decision-making abilities

• Strong verbal and written communication skills

• Excellent organizational and time-management abilities

• Ability to manage multiple priorities in a fast-paced environment

• Ability to work collaboratively across clinical and administrative departments

• WellSky experience is a plus

Leadership Means Being Present

We're looking for an Administrator who knows what's happening in the office and is engaged with the people responsible for making it run.

Someone who can recognize when a process isn't working and fix it.

Someone who can support employees while still holding them accountable.

Someone who can make difficult decisions when necessary.

And someone who understands that behind every census number, admission, staffing challenge, and open visit is a patient depending on us to get it right.

This Is a 100% Onsite Leadership Position

Location: Richmond, Virginia
Employment: Full-Time
Schedule: Monday–Friday
Hours: 8:30 AM–5:00 PM
Work Setting: 100% Onsite

Please understand before applying:

8:30 AM–5:00 PM is the required schedule.

Daily onsite presence in the Richmond office is required.

Remote work, hybrid work, and alternate schedules are not available for this position.

Ready to Lead?

If you're a Virginia-licensed or Compact-licensed RN with at least three years of relevant healthcare management experience and you're ready to take ownership of a home health operation, we want to hear from you.

Bring your clinical knowledge. Bring your leadership. Bring your accountability.

And help us continue delivering quality care with a Human Touch.

Apply Today!

Human Touch Home Health is an Equal Opportunity Employer.