Job Openings >> Referral/ Intake Manager
Referral/ Intake Manager
Summary
Title:Referral/ Intake Manager
ID:1348
Location:N/A
Department:Administrative
Description

THIS POSITION REQUIRES UP-TO-DATE NURSING LICENSE IN THE STATE OF VA, DC, and MD OR COMPACT STATE LICENSE (Remote)

Job Description


Responsible for planning, coordinating, and managing all aspects of intake process including managing the members of the intake team. Establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns. Ensuring and managing the insurance verification and authorization processes.


Essential Job Functions/Responsibilities:

  • Directs all daily patient referral and intake operations including providing direct oversight of the establishment and implementation of intake policies.
  • Ensures compliance with all state, federal, and Joint Commission referral/intake regulatory requirements
  • Directs the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy.
  • Establishes and maintains positive working relationships with current and potential referral sources.
  • Ensure seamless transition of patients to home care by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination care with multiple service providers.
  • Ensure maximum third-party reimbursement through direct oversight of insurance verification and authorization processes.
  • Recruits, selects, orients, and directly manages member of the referral/intake team.
  • Builds and monitors community and customer perceptions of Human Touch Home Health as a high-quality provider of services
  • Ensuring that appropriate service policies are developed and implemented.
  • Gathers, collates, reports referral statistics including key customer referral trends.


Position Qualifications

  • Registered nurse with current licensure to practice in VA, MD and DC or a compact license
  • Graduate of National League for Nursing accredited school of training. BSN degree is preferred
  • At least three to five years of experience in healthcare management in health care operations
  • Complies with acceptable professional standards and practices
  • Demonstrated an ability to supervise and direct professional and administrative personnel.
  • Knowledge of corporate business management and managed care environment
  • Demonstrates good communication, negotiation, and public relations skills
  • Demonstrates autonomy, organization, assertiveness, flexibility, and cooperation in performing job responsibilities




Benefits

  • Health Insurance
  • Paid Sick Leave
  • Holiday Pay
  • Paid Vacation
  • Aflac
  • Dental
  • Paid In-service training
  • Direct Deposit



Job Type: Full-time (Remote)


Company Overview: Human Touch Home Health Care has been around for over 23 years, with multiple locations through our Virginia, Washington DC, Maryland, and Pennsylvania we offer one of the most comprehensive selections of career opportunities in the industry ranging from per diem to full-time. We provide skilled and non-skilled care.

 

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