About Us

Capitol View / Human Touch Home Health Care has been serving communities for over 27 years, with multiple locations across Washington, DC, Virginia, Maryland, and Pennsylvania. We offer one of the most comprehensive selections of career opportunities in the home health industry, ranging from per diem to full-time roles. We provide skilled and non-skilled care with a mission rooted in compassion, excellence, and service.
We are an Equal Opportunity Employer, and do not discriminate based on race, color, religion, sex, national origin, disability, or veteran status.

Benefits

– Health Insurance
– Dental Coverage
– Aflac
– Paid Sick Leave
– Paid Vacation
– Holiday Pay
– Direct Deposit

Job Responsibilities

– Process home health referrals by contacting clinicians promptly and accurately
– Collaborate with pod team members to ensure timely Start of Care (SOC) and Resumption of Care (ROC)
– Track all pending start-of-care patients and follow up consistently
– Report non-admit cases to the Intake Supervisor/Administrator
– Serve as a liaison between the company and patients/caregivers
– Communicate with referral sources and sales team regarding new referrals
– Explain company programs and services effectively
– Learn and retain medical terminology and protocols
– Perform electronic filing and general administrative tasks
– Complete additional duties assigned by supervisor

Qualifications

– Strong written and verbal communication skills
– Excellent customer service and professional demeanor
– Detail-oriented with strong organizational abilities
– Ability to multitask and manage competing priorities
– Ability to work independently and in a team environment
– Proficient in Microsoft Office Suite
– Accurate documentation skills
– Spreadsheet preparation and tracking experience
– Presentation and administrative writing skills
– Flexible and cooperative attitude

Education & Experience

– Associate’s Degree preferred; Bachelor’s Degree or equivalent work experience accepted
– Minimum 1 year of home health care experience preferred
– At least 1 year of administrative support experience required
– Familiarity with medical terminology preferred
– Scheduling experience a plus