Job Description

Human Touch Home Health Care is seeking a full-time Assistant Administrator who will be joining our office in Washington, DC. The candidate will be responsible to manage general office duties to ensure compliance with Washington DC Regulations. 

• In conjunction with the Administrator, ensure smooth operation of the office by Managing office and field home health aide staff
• Recruit, train, and supervise caregiving employees. Facilitate ongoing training 
• Receive client inquiries and create service plans for new clients
• Oversee, Set up and maintain client and caregiver schedules in the database.
• Establish contacts and maintain relationships with referral providers (hospitals, home health agencies, doctors, etc.)
• Represent the agency at various meetings, community outreach programs

Day-to-day duties include:

• Ability to work with Diverse groups

·         Ability to multi-task in a fast paced environment

·         Ability to report status on outcomes to the Administrator

• Evaluate client service plans and update them as needed. 
• Determine client needs; Establish time and days of service; Complete service agreement forms
• When necessary, Introduce caregiver to the client and assign caregivers to clients, ensuring an appropriate match between a caregiver’s skills and client’s needs
• Be available by phone during business hours. After hours communications may also be required
• Answer inquiries, and provide the information requested in a timely manner
• Interview prospective caregivers and order background checks
• Maintain a list of available care givers
• Assist in training new caregivers and provide continuing training to staff
• Ensures associate compliance with license continuing education requirements
• Review and finalize all worked shifts of caregivers, verify hours to facilitate accurate billing and payroll.
• Ensure forms are utilized and available when needed, including care notes.
• knowledge of computer software: HHA Exchange, ADP Payroll
• Monitor the agencies' monthly P & L
• Manage all aspects of state and federal survey processes
• Perform other office duties as needed

Required Qualifications:

• Minimum 2 years of experience in Home Care 
• Excellent customer service skills
• Excellent Team Player
• Self-starter able to take initiative as necessary and appropriate
• Strong attention to detail

·         Ability to multi-task in a fast paced environment

• Technical knowledge to navigate computers, iPads, and other devices.

Our benefits program includes:

• * Medical
• * Dental
•  Vision Insurance 
• *Holiday 
• * Bonuses
• * Vacation and Sick/Personal Time

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year


Company Overview: Human Touch Home Health Care has been around for over 23 years, with multiple locations through our Virginia, Washington DC, Maryland, and Pennsylvania we offer one of the most comprehensive selections of career opportunities in the industry ranging from per diem to full-time. We provide skilled and non-skilled care.